Partner VS Mail - Unable to get to Admin Box

[rdickin]

What would prevent us getting access to our Admin box? When dialing Intercom 777, then typing "0", we now get a mnessage that we are being transferred to operator.

 

[rdickin]

Ok ...oops for being a newbie...Partner Mail VS Release 3.0, it seems taht the admin box is 99...no probelm...how to reset individual mailbox passwords....

 

[Dexman]

Once you log in as the Admin, "Joyce the Voice" should provide some prompts to choose from. I don't have the flowchart available, but it should be fairly easy.

If it ain't broke, I haven't fixed it yet.

 

[JRTrevino]

Dexman is correct- the admin extension you must enter as the login is 99# The default passwords for Partner Mail VS Releases 3-5 is xxxx#. The backdoor password is xxxx#
This password will always work and then allow you to change the current unknown password to whatever you wish by hitting "5"- change your password.
Here are the steps to log into voicemail administration:
1. Press Voice Mail button on phone.
2. Press 99# for extension number
3. Press 1234# for password (or whatever your password is).
4. Press 9 (hidden, the computer doesn’t prompt you for this.)
After you hit 9 you will hear all of the options available to you. Good luck!

 

[rdickin]

Thanks to Dex & 805! I actually remembered a few years ago I had similar problem on an old VS and forgot that there was a difference beteween VS and Mail. Thanks again...

 

[Dexman]

Glad both of us could help!

If it ain't broke, I haven't fixed it yet.

 

[JRTrevino]

Cool! I got in trouble for posting passwords on this forum- my bad, I didn't really think about it. Glad to be of help..... BAD JR- no posting passwords!!!

 

[Dexman]

We forgive you

If it ain't broke, I haven't fixed it yet.

 

[JRTrevino]

they actually edited my posting. sneaky webmaster types!

 

[Westi]

seems like a full time job to keep us in line it seems

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[Dexman]

If a topic and responses have merit, the infractions can either be "X"'ed out or edited out. If a topic gets out of control, then the whole thing will be nuked.

This topic is quite helpful so I'm glad it wasn't nuked!

If it ain't broke, I haven't fixed it yet.