Partner Voice messaging ACS R4 Processor

[cmapp]

The system is the Partner Messaging R1 Modules with 2-port LIC card. All system and extension features are configured and operational.
The problem: How do you change the default message announcement that plays when Night Service is on?

During the day a "live" attendant answers and after-hours the Night Service is turned on. I know that if an incoming call hits the system, it will not play your recorded message, but, default to the pre-recorded message. What am I missing here?


Thanks in advance!

 

[TouchToneTommy]

Intercom 777
0#
(password)#
3 (Automated Attendant)
1 (Automated Attendant No. 1)
2 (Night Menu)
6 (Modify)
*# (No Selector Codes to Modify)
1 (Record New Greeting)
Wait for the tone, record the new Greeting, then:
1 (End of Message)

23 (Playback Message)
- or -
21 (Re-Record Message)

When you get the message you want, IMPORTANT:
*# (Approve Recording)

**9 (Log-out)

 

[cmapp]

Thanks TouchTone...I knew that it was something simple that Avaya conveniently left out of the manuals. Either that or I totally overlooked it scouring through it. I 'll try it!

 

[TouchToneTommy]

Oops, forgot to add:

Between the (password) #
and
3 (Automated Attendant)

you need to press 9 for programming; it's not prompted.