Partner system Voicemail Configuration

[Judahbenhur69]

Hey guys. I just had a Partner System ACS 4.0 with Partner Mail VS R 5.0 dropped in my lap to configure. When I connect a POTs line to the system and call it the phones ring once and I get a "your call is being transferred to the receptionist" msg. This system was used in a satelite office about 5 years ago and hasn't been touched since. I removed the VM card and the call rings until answered so it must be something in the VM card. I was able to figure out ext 44 and 45 are programmed on the system. My guess is there is some sort of auto forward enabled.
how do i remove?

Thanks Guys

 

[TouchToneTommy]

Add the voice mail ports to hunt group 7

#505-7-XX-1

 

[Judahbenhur69]

The Voicemail ports are assigned. Still, I get the "your call is being transferred to the receptionist" msg.

 

[Westi]

then the wrong ports are assigned
the last ports in the slot the VS in in and it emulates a 206 card so it counts for 6 ports
give us the slots and what is in them then we can tell you which ones are the ones you need

Joe W.

FHandw., ACS

If you can't be good, be good at it!

 

[ignatkarobkin2]

I agree with Joe it sounds like wrong extension numbers set in #505
What happens if you call ext 44 and 45?

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