PARTNER II / Day-Night Ringing Assignments

[jonnybb1]

Ok this is a simple question that baffles us!
I need Ext 10,25,44 & 45 to ring co8 immediatley in night mode, BUT only ext 10 to ring on all co lines in day mode. I cannot figure out how to keep co8 from ringing on 25,44 & 45 during day mode.

Can somebody 'hep' me?

john@lantexco.com

 

[TouchToneTommy]

You would assign Night Service to 24, 44 and 45, but program them for NO ring. However, when you push the Night Service button, EVERY line on 24,44 & 45 will ring, not just CO-8. You could possibly loop an unused staton to an unused CO, give the station only line 8, No ring, and night service, and assign that CO to 24,44 & 45. This will make CO 8 ring in a different button at night; probably also restrict that CO to In Only for those sets so they call OUT on the REAL CO-8 button.

 

[jonnybb1]

I have actually tried the first suggestion, which is the reason for a callback to the customer...BUMMER! So since CO8 doesn't get incoming calls to it often enough during the day, I delayed the ring for ext 25 (Office Manager wants to answer calls on co 8 at 5am-7am but not during day), and did immediate ringing for xt 10,44,45.
Does this get easier on the ACS R5? Can I set Day and night ringing for each extension????

john@lantexco.com

 

[TouchToneTommy]

No, unfortunatly it's still the same on the ACS's