voyager9355
Technical User
Hi all,
I have an old Partner system, 4 phone lines. Problem is one-way-audio.
INBOUND calls (until today!) had been fine. (I called the site, it rang twice, was answered but neither party could hear the other)
OUTBOUND calls ring, but we cannot hear the called party, and they cannot hear us.
Phone lines are connected to an AT&T router for VoIP conversion. Router has been tested - bypassed the Partner with an analog phone connected direct to AT&T router and all 4 lines worked fine. So the issue lies with the Partner - but I don't know enough to pinpoint what's broken. Anyone have any initial thoughts?
There are only 3 cards in the carrier, I am awaiting photos from the site but from what I have been told, there are 2 308EC cards, and what I would assume would be the processor (which I am guessing is going to be the culprit here). Appreciate anyone's input!
Thanks
I have an old Partner system, 4 phone lines. Problem is one-way-audio.
INBOUND calls (until today!) had been fine. (I called the site, it rang twice, was answered but neither party could hear the other)
OUTBOUND calls ring, but we cannot hear the called party, and they cannot hear us.
Phone lines are connected to an AT&T router for VoIP conversion. Router has been tested - bypassed the Partner with an analog phone connected direct to AT&T router and all 4 lines worked fine. So the issue lies with the Partner - but I don't know enough to pinpoint what's broken. Anyone have any initial thoughts?
There are only 3 cards in the carrier, I am awaiting photos from the site but from what I have been told, there are 2 308EC cards, and what I would assume would be the processor (which I am guessing is going to be the culprit here). Appreciate anyone's input!
Thanks