A customer called stating that one of his 3 lines was not working properly. on site, I found that ext. 10 was unplugged by the customer, which appeared to make things work better. When plugged in, power to the phone was intermittent at best. On other phones that ext shows as busy (even when not plugged in) and it has siezed line 2 (when plugged in and on line 2 shows green, on other phones shows red, even after phone is unplugged.)
I cycled power to system which fixed the problem, until I plugged ext. 10 back in - I tried both at the wall jack and directly into ext port on the PARTNER. Tried with a different phone too, same issue.
Bad port? other suggestions?
I cycled power to system which fixed the problem, until I plugged ext. 10 back in - I tried both at the wall jack and directly into ext port on the PARTNER. Tried with a different phone too, same issue.
Bad port? other suggestions?