Auto Attendant 1 answers with an announcement that offers 4 options; 1 for sales, 2 for parts, 3 for service and 5 for all other calls.
Selector Code 1 rings on group 1's extensions. (no problem there)
I would like 2 and 5 to have their own greetings asking the caller to leave a message and then have that message record on ext 10's mailbox ( but not ring on ext 10.)
I would like 3 to give a greeting with 3 more options, the first 2 will be greetings and when completed give the caller the option of repeating that greeting or leaving a message also on ext 10's mailbox. The 3rd should be a greeting asking the caller to leave a message. (also recording on ext 10's mailbox)
I thought I might have to create phantom mailboxes but now I'm question that.
Selector Code 1 rings on group 1's extensions. (no problem there)
I would like 2 and 5 to have their own greetings asking the caller to leave a message and then have that message record on ext 10's mailbox ( but not ring on ext 10.)
I would like 3 to give a greeting with 3 more options, the first 2 will be greetings and when completed give the caller the option of repeating that greeting or leaving a message also on ext 10's mailbox. The 3rd should be a greeting asking the caller to leave a message. (also recording on ext 10's mailbox)
I thought I might have to create phantom mailboxes but now I'm question that.