Partner 5x9 Help Needed

[offdahook]

Hi,
I have a Partner 5x9 system and I want to add a new trunk line(Line 4) and I want this new line to be answered by the auto attendant and subsequent messages for this line to go to the mailbox of extension 10.
Anybody know how I can achieve this?

Thanks

 

[TouchToneTommy]

Do you want an auto attendant to answer first, giving the caller the opportunity to dial extension numbers, and 0/timeout to mailbox 10, or do you want mailbox 10 to just answer the line and take a message?

What voice mail are you using?

 

[offdahook]

Yes I would like the auto attendant to answer and give the caller option of dialing extensions... I want mailbox 10 to just answer the line and take a message...

 

[Telecomboy]

So, hopefully you have some programming knowledge. If not, I can elaborate: You'll need to go into system programming at x10 or x11 and perform the following:

#206 change to Assigned
#506 change line 04 to 0 rings for day mode (1) and night mode (2) so it picks up immediate.

Now, when you call in, the call will go direct to the attendant where they can dial an extension. If they want to leave a message, they will need to press 0 to go to x10's voicemail box.