My customer has an Partner ACS 4.0 system with Partner-18D sets. I have discovered that the Partner is NOT headset friendly! It has NO buttons to program for headset operation. Is there a way to disable Auto Line Selection on a per set basis? Is a RELEASE button available? I wanted to see if this may be used as a hangup button in place of raising & lowering the handset; which is an extremely unacceptable method of handling calls with any proficiency. This system does not have the features the LEGEND has!
I guess this request should be added to the Avaya wish list!
Thanks in advance for any suggestions.
....JIM....
I guess this request should be added to the Avaya wish list!
Thanks in advance for any suggestions.
....JIM....