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Park Issue 8.1.67 1

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derry163

Technical User
Mar 18, 2005
46
US
Got a weird one. 1608 IP phones. Park 1,2,3 will be working fine for a day or two then all of a sudden when you place a call on any one of the park slots they all light up! Reboot or changing the call park slot numbers then merge fixes it.
 
Just got a call back from Avaya. Development is working on a patch. No ETA yet.
 
let's hope that I get some traces to catch the problem because I tried again and no go. Drives me nuts

Joe W.

FHandw, ACSS (SME), ACIS (SME)



Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.
 
Westi, if you want to get it to fail so you can catch a monitor trace, try pressing a park key while the phone is idle. This is not something you would normally do but I have found that after pressing a park key with the phone sitting idle that it will fail everytime after that until the phone or system is rebooted.
 
sweet thanks I will try that in the morning
Yes we actually just did the "proper" procedure and parked - picked up - ......... and nothing happened.

Joe W.

FHandw, ACSS (SME), ACIS (SME)



Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.
 
Just what I was looking for. My colleague upgraded a customer to 8.1(67) a couple of weeks ago from 6.0 and the customer started complaining of this. I tried deleting and recreating users, using user rights, not using user rights, using random park numbers and whilst it seemed to resolve it it always came back a few hours later.

Will get them downgraded to .65 tonight as have loads of customers on that without issue.

Told my colleague to make sure he checks Tek-Tips before upgrading from now on.

| ACSS SME |
 
there is a patch for it. I got it today, 8.1.673102 and it fixes it.

You have to open a ticket with Avaya and they will get you the patch

Joe W.

FHandw, ACSS (SME), ACIS (SME)



Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.
 
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