Panasonic TDE200 Error Message " One Touch Dial Registration Limit Over " E000108

[aphoneguy56]

Hello , I have spent hours trying to resolve this issue. Customer has a TDE200 with about 45 T7633's and 20 NT343's. We recently upgraded it from a TDA200 . IPCMPR is 8.0 and all the other cards cards are latest firmware. Maintenance console is 7.8 . All the existing programming was transferred over to the TDE200. When I am in flexible button programming and from the pull down I add a ONE TOUCH button feature such as EXAMPLE: *3301 , 610 , 500 ,or any entry - when I try to save I get " One Touch Dial Registration Limit Over " & error code E000108
All other pulldown areas of the flexible button programming work fine . In addition if I go to a phone and manually try to enter a one touch code I get a busy tone when I hit Enter.
Example: I press PROG Press any Button Dial 2 to clear and enter 500 press ENTER it wont take it. Panasonic support doesnt know or have that code listed anywhere Other than that the TDE works perfect !

Thanks, Harry

 

[obtsystems]

I have never seen that in all my years doing Panasonic. Does it do it on the offline backup too?

 

[aphoneguy56]

Hi OB - I tried it in batch mode or offline and it does the same thing . Just wont allow a one touch in flexible programming to be added . I seem to recall a similar issue years ago and it was a bad parameter in programming. But not sure it was same error message. Just very frustrating

 

[obtsystems]

Do you have the older version of the backup and try upgrading that file again

 

[Wanet Telecom Ltd]

There is a limit on the number of users that can use that feature ("One Touch Dial Registration Limit Over"), you have probably gone beyond the limit.

You may want to look at ->

http://absi.net/pana/HLP/data/81.htm

 

[aphoneguy56]

Hi - I no longer have an older backup. I did find out there actually is a limit of 2000 one touch dial numbers numbers total. However each phone has about 10 one touch flexible buttons and there is a total of about 60 phones. Im no where near that 2000 number . I cleared out any unused extension numbers . I guess I have something corrupt in my programming and at some point will have to just start over . Thanks !