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panasonic tde 200 and tde 100 4
- Thread starter tinga1
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- #21
I have all working to customers liking.LCOTS are fed through an ATA Audiocodes unit (all 8) lines. These lines do not have to dial a 1 then area code. They can omit the 1. However, when not using the 1 this is when I see on the display that not all digits are displayed. If you do dial a 1 then all good and looking at outgoing call log all digits are displayed. Talking to customer they inform me most people if not all dial 1 area code and number.
Just for my learning would like to know what is happening. As you can see any post mentioning email is deleted which I totally understand.So unable to forward the DMsys.
Thanks for your help to all who responded.
Just for my learning would like to know what is happening. As you can see any post mentioning email is deleted which I totally understand.So unable to forward the DMsys.
Thanks for your help to all who responded.
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- #23
I am having trouble with location 2.
After dialing a "9" and phone number they are able to make an outside call, working OK. What I would like to do is dedicate a group of lines for them. Location 1 has all lines(16), which at the moment are all in one group. I am hoping to put 4 of those lines into a group of their own and have them dedicated to location 2 for outgoing and CID. Does anyone know how I can achieve this?
After dialing a "9" and phone number they are able to make an outside call, working OK. What I would like to do is dedicate a group of lines for them. Location 1 has all lines(16), which at the moment are all in one group. I am hoping to put 4 of those lines into a group of their own and have them dedicated to location 2 for outgoing and CID. Does anyone know how I can achieve this?
obtsystems
Programmer
Because the lines are on the other system, you would have to set up a trunk group with those 4 lines and they would have to dial that access code to pick up those lines. you could use add and remove numbers on second tie table to let them dial 9 and the system send 802 for second trunk group.
other than that put the 4 lines in to the first group and the other 12 in group 2. put all extensions system 1 to class of service 10, set cos be 1 but in trunk block, stop class of service 10 picking up trunk group 1. when system 2 dials 9 it will get the first group (lines 1-4) and when system 1 dials 9 it will get group 2 (lines 5-16)
Only drawback or may not be, if the first 4 lines are busy the second system will be able to pick up lines 5-16.
you could look at cos of the VOIP gateway trunks to see if you set up cos to block second group, don't have a linked system to test on
other than that put the 4 lines in to the first group and the other 12 in group 2. put all extensions system 1 to class of service 10, set cos be 1 but in trunk block, stop class of service 10 picking up trunk group 1. when system 2 dials 9 it will get the first group (lines 1-4) and when system 1 dials 9 it will get group 2 (lines 5-16)
Only drawback or may not be, if the first 4 lines are busy the second system will be able to pick up lines 5-16.
you could look at cos of the VOIP gateway trunks to see if you set up cos to block second group, don't have a linked system to test on
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