Palm Vx / Nokia 7160 - Modem command error 1

[Roastbeef]

Hello all - I have a Palm Vx and a Nokia 7160 phone with Cingular 'My Wireless Window' service. I cannot get the Palm to dial my ISP via the 7160. I do have data transfer enabled ('My Wireless Window') and my connection Preferences are as follows:

Connection Method: IrComm to Modem
Dialing: TouchTone
Volume: Low
Speed: I've tried various speeds from 9,600 to 38,400 - I've seen a number of suggestions here. Which is best?
Flow Ctl: Automatic
Init String: I've tried 'ATZ', 'AT&F' and I've left it blank.

My Connection Details (although I'm not even getting this far) are:

Connection type: PPP
Idle timeout: Power Off
Query DNS: ticked
IP Address: Automatic ticked
No Script

Here is what happens when I tap 'Connect' on the Palm:

1 - The Palm reads that is is dialing my ISP and the phone reads,'Connecting...'so Ir connectivity is good. The phone will then read 'Data Call' for about 3 seconds.
2 - The Palm then reads 'Retrying' and the phone beeps and reads 'Data Call
Canceled', then 'Connecting...', and again 'Data Call'.
3 - I then receive the following error on the Palm:"
"Error: Modem command error. Check modem preferences (0x1105)"
The phone continues to read 'Data Call' until I end the call or it times out.

I was able to set up my 7160 as a serial modem on my Windows 2000 box to dial my ISP here in Connecticut. It worked perfectly. Therefore, data transfer is working and there's nothing about my ISP or Cingular's data network (at least in my area) that is causing the problem. I think it's some problem with the setup on the Palm, perhaps an incorrect init string.

Has anyone been successful getting a Palm to connect to an ISP via a Nokia 7160, especially on Cingular's network? If so, what settings did you use? Can anyone help with the correct settings for this configuration? Thanks!

Greg

 

[FrostyTS]

bhang,

Could you send me the information you sent to Cingular?
I would like to show this to our techs at our switch to fix this problem in our system.

My email is: frosty@wcc.net

Thanks!

Frosty

 

[bhang]

i sent a copy of the email I sent cingular but it says no more than this thread does...

I cant seem to get Gsm tool to give me a working tcp/ip stack, but I think it has to do with the fact that im running an os4 rom for a V, which should be the same as the rom for IIIx but it works for jeff and that is the biggest difference between us.

im gonna try to reflash my device with a IIIx os4 rom or just switch back to 3.5.2 im not sure yet, and last time I tried to reflash I had probs with my laptop maintaining the connection to the palm during the flash and it took me almost a week to get a working rom flashed to my device???(everytime I have to reeboot I wonder why im still running a Microsoft product on any of my machines...)

 

[ras0801]

I have had the same problem. I called and e-mailed everyone (Nokia, Palm & Cingular) several times each. Every time I get a different answer. The main theme is they are working on it. Did I see something in this thread that someone has a work around? If so please respond.
Rick

 

[Guest_imported]

Hello people. I´m also having a very weird problem
with my 7160. Anyway, I live in Sao Paulo and I´m
trying to connect my Clie to it, via IR port. I can connect,
that´s cool (data calls works fine). I can even send and
get emails, but surfing the web is a frustrating experience.
It starts to navigate but it stalls after a few kbytes loaded. At least, I can see the websites titles on the top The 7160 works fine with my Vaio´s IR port, but
it seems to act different with the palm device.

I´ve also bought the 7160 for the unique reason of
portability, so, I´m in the same situation of you all.

 

[bhang]

still no reply from cingular...

CALL *611 AND COMPLAIN
EMAIL CUSTOMER SUPPORT AND WHINE

They will fix it faster the more people it affects, dont assume everybody else called, pick up the phone and yell until somebody hears you!

 

[bhang]

I MUST keep this post alive...

I have had my 7160 for almost 6 months and it still wont work as a modem for my palm...

Palm ignores my email(or says the 7160 is not supported by the MIK and the MIK is the only way to use a cell phone as a modem on a palm device)(M505?? qualcoms pdaphone??)
cingular ignores my email( or tells me that they have to upgrade thier software and that wont happen till 2002)

I am MOSTLY frustrated because this is just a matter of changing a 2 digit variable, the palm wont override the hard coded value, cingular refuses to act in accordance with thier industuries standards and allow the ACCEPTABLE value the palm sets {ATS7=90} cingular ONLY allows values under 50 the standard is like 20-255 or sumthin (its further expalined back in this thread better than I could ever explain).

WHY can't this get fixed....
WHY can't somebody who can write code at palm or cingular just write a small system hack or somthing, for PLUCKS sake it is just a modem init string!!!!

im not the only idiot who cant write code that wants this fixed, I would hope somebody (preferably the PLUCKS who make the money from my PALM IIIx and my NOKIA mobile phone on the CINGULAR network)

6months on a problem this small is SAD

 

[Guest_imported]

sigh... this seriously sucks!

at least one cingular rep is being ince and helpful

 

[moweryt]

I have the solution to the Palm Cingular Network Timeout (modem error x1105) error!
I got tied of waiting on Palm or Cingular to do something, so I did some further investigating with the diagnostic tool I developed to watch the transmission between the devices. The solution is actually quite simple and will integrate with the Palm seamlessly one implemented!

got to the following link:

http://www2.mowery.com/PalmCingular/index.htm

and check it out B-)

 

[bhang]

I wish I could say here is what you need to do but I can't.

Cingular says they are aware of the problem and they are trying to get it fixed in all market this year(or so they say) read back thru this thread and you will get a good idea of the problem you can also check out my 7160 user group at: groups.yahoo.com/nokia-7160/ there is some more info there and even a few work arounds,(although they dont work very well)

Most of all CALL *611 and complain if they dont think the issue affects enough customers they wont fix it, I have had a big problem even getting responses to my emails so be persistant

bhang
mod. nokia-7160@groups.yahoo.com

 

[moweryt]

Bhang, could you not get this to work in OS 4 (4.1)? I just received my upgrade to 4.1 and haven't had time to install it. Want to make sure I fully back up my working system before I try it.

I would think the fix would work for any OS greater than 3.3 and you could probably use the "OO" telephone number and script described for the IIIe at

http://www.mywirelesspalm.com/palminternetguide.htm

to make it work.

Let me know if you get yours to work!

Tom

 

[bhang]

I am happy to say there is a viable work-around for this problem, this guy came up with the simplest soultion one could ever hope for.

if I ever meet this guy Ill buy him dinner

http://www2.mowery.com/PalmCingular/index.htm

Ill be happy to see this thread slip into the datastream

bhang

MOD.nokia-7160@groups.yahoo.com

 

[Guest_imported]

Here is the answer to all the problems !!!!!!!!

http://www2.mowery.com/PalmCingular/index.htm