PALM VERSAMAIL ERROR

[itchibelli]

JUST BOUGHT A T/C & TRIED TO SET UP THE VERSAMAIL TO GET MY E-MAILS FROM THE SCHOOL SERVER VIA THEIR WIRELESS. I AM ABLE TO GET MESSAGES FINE BUT
WHEN I TRY TO EITHER REPLY OR CREATE AND SEND AN E-MAIL I GET THE
FOLLOWING MESSAGE. "UNABLE TO SEND THIS MESSAGE (501 INCORRECT ADDRESS
FORMAT) DO YOU WANT TO SEND IT IN THE BACKGROUND....YES.....NO". DOES ANYONE KNOW WHAT THE PROBLEM IS? ANY HELP WOULD BE APPRECIATED AS NOT ONE OF THE 4 TECHS I TALKED TO AT PALM HAD ANY IDEA.

 

[Smcmanus2001]

Hmm, Just a guess, but I would say that Versa mail isn't setting the Return address correct. Sometimes it isn't in strict (Someone@Emailserver.Any). and isn't regognized. Try and enter the Address manually and see if it works.

 

[itchibelli]

HI & THANX!! SORRY IT TOOK SO LONG BUT SCHOOL JUST REOPENED TODAY. WHAT I ENDED UP DOING WAS SETTING UP A VPN. I DON'T KNOW WHY I HAD TO DO THIS AS I WAS ABLE TO GET MY MESSAGES BEFORE SETTING IT UP. NOW I CAN GET & SEND OR REPLY. THANX TO ALL WHO PONDERED THIS.

 

[mifisher01]

I have the same problem. Any ideas on how to get around it without using VPN?