Paging troubles on M9417 2 line business telephone 1

[Case14]

I am unable to get the page feature to work on the M9417 (analog)2 line telephone. When a series of these sets are wired and programed correctly, you should be able to page all sets and even add a paging horn. I have wired the jacks and telephones as directed, yet I still can't get it to work. I will discribe what I did.

1. Program a page key on each set.
2. Program "live dial pad" on each set.
3. Wired w/b and w/o in series on jack 1 (jack pins 1,2 & 3,4 )to Line 1 on the telephone using a 4 conductor line cord.
4. Wired w/g in series on jack 2 (jack pins 5 & 6) to line 2 on the telephone using a 6 conductor line cord.

Any help would be great.

Cheers, Wayne

 

[Sam173]

I've been told to activate the paging functionality, you need a third pair, that's what I've been told when 2 phones are connected togehter, shouldn't it be the same for a paging horn. Something to look into.

Sam173

 

[magup1]

I've often found that confusion arises when talking about pin numbers and pairs when it comes to connecting jacks. I have more success in explaining using colour. Most manufacturers jacks in my experience have the same colour code. I apologize if your wiring description turns out to be the same as my own.
Wire - W/Bl - Pr.1/Line1 connect in jack to Green/Red
Wire - W/Or - Pr.2/Line2 connect in jack to Black/Yellow
4 conductor line cord from this jack into port 1 on set

On a second seperate jack
Wire - W/Gr - Pr.3/Power connect in jack to White/Blue
6 conductor line cord into port 2 on set

Do not be tempted to try and run both lines and power on third pair through a single jack, with 6 conductor cord all into port 1 on set. Trying this configuration lends itself to quirky problems.

Line 1, Line 2, and power connections to all sets must be commoned or as you indicate connected in series. Each set still must have it's own individual power supply/transformer plugged in to AC. The commoned connection from Pr.3 - W/Gr can run to an external paging amp.
A peculiarity I've noticed about these sets is that they are somewhat polarity sensitive. Make sure that line polarity is consistant throughout all extensions in respect to line 1 vs. 2, ie. either they are both polarity correct or both reversed. For whatever reason it seems that if not "polarity consistant" sets will do odd things, line indicator will not show other extensions in use, hold button not consistant etc.

 

[Case14]

Thanks magup 1, we're on the same page, your wiring discription was better written. Checking the polarity was a good point.There must be something else. Has anyone been able to activate this feature ?

 

[magup1]

Once the temptation to try running all trunks and paging thru one line cord into port 1 on the set is overcome, I've successfully installed 9417 and paging following wiring and instructions in user guide that accompanies the sets.Typically the connection from the commoned 3rd pair is running to an Algo Duet Plus connected to several 8 Ohm horns for external page.
Is it possible you are using data/IBDN 8 pin jacks? If so pair 3 presents itself on different pins (inside jack contacts) than USOC wiring for 6 conductor tel. line cord. If you are using IBDN jacks, split connection inside jack to use Tip of pr. 4 and Ring of pr.3.
If 8 pin jacks, looking at the pins in the jack port itself left to right: Pin 1 spare, Pin 2 -Ring of pair 3, Pin 3 -Tip of pair 2, pin 4 -Ring of pr.1, pin 5 Tip of pr.1, pin 6 -Ring of pr.2, pin 7 -Tip of pr.3. USOC
IBDN wiring will present pair 3 onto pins 1, 2 unless you split connections as above.

 

[Case14]

You got something here but I need it clearer

I am using Double 8 pin IBDN jacks, and was using 2 cords.

Are saying to use bottom pins 3&4 with a 6 conductor line cord and connect it to jack 2 of the 9417.(for the page feature only - I still use the top pins 1-2 and 3-4 for the trunks)

Cheers

 

[magup1]

Way easier just to abandon the data jacks and substitute jacks that confirm to standard voice pin-outs, but here goes. Again confusion is arising between our definition of pins. For purposes of this explanation consider "pins" as the little contacts inside the jack port itself where the cord plugs in to make physical connection.
On 6-pin voice jacks I am familiar with the colour coded leads are as previously described:
R/G leads - Pair/Line 1 - W/Bl in jacket wire
Y/Bk leads - Pair/Line 2 - W/Or in jkt wire
W/Bl leads - Pair/Line 3 - W/Gr in jkt wire (paging)
These "pin out" to contacts in the jack port (looking at the port from left to right with the locking tab notch down)
Pin 1 - White lead - Tip of pr.3
Pin 2 - Black lead - Tip of pr.2
Pin 3 - Red lead - Ring of pr.1
Pin 4 - Green lead - Tip of pr.1
Pin 5 - Yellow lead - Ring of pr.2
Pin 6 - Blue lead - Ring of pr 3

Your 8 pin data jacks obviously have an extra set of leads, Slate & Brown (??) And I do stand to be corrected if I mix up the difference in polarity or wiring style between MDVO-A / MDVO-B jacks. If you follow the same colour code as descibed above the "pin out" will end up something like this:
Pins 1 & 2 - W/Bl leads - pr.3
Pin 3 - Black lead - tip of pr.2
Pin 4 - Red lead - Ring of pr.1
Pin 5 - Green lead - Tip of pr.1
Pin 6 - Yellow lead - ring of pr.2
Pins 7 & 8 - Sl/Br leads pr.4
Pin descriptions for 1&2, 6&7, may be reversed depending on A or B style data jack.
Your paging pair to correspond to the 6 conductor line cord must be on "pins" 2 and 7. Using data jacks puts your paging pair onto the wrong pins. Again as suggested in previous post, "split" pair 3 in your jacket wire. Connect tip to White lead in jack, and ring to Brown lead.