Paging through PRI Tie No Audio

[maripaq]

I'm trying to access a Paging Trunk on a Meridian 1 from an IP Phone on a Cisco Call Manager. Both systems are tied via a PRI. I have the same setup elsewhere and it works fine but on this particular site, I have no audio when accessing the Paging trunk... Here's a TRAC of both Paging TN's;

Not working site

TRAC when calling from the IP phone

.trac 44 0 12 0

ACTIVE TN 044 0 12 00

ORIG TN 062 02 TIE RMBR 251 2 INCOMING TRUNK CALL
TERM TN 044 0 12 00 COT RMBR 99 1 OUTGOING TRUNK CALL
DIAL DN 9509
MAIN_PM DIAL AUX_PM TEMPPATH ??? No junctor ???
TALKSLOT ORIG 11 TERM 11
QUEU NONE
CALL ID 378 6269

---- ISDN PRA CALL (ORIG) ----
CALL REF # = 13312
BEARER CAP = VOICE
HLC =
CALL STATE = 9 INCOMING
CALLING NO = 6600 NUM_PLAN:UNKNOWN TON:NATIONAL ESN:UNKNOWN
CALLED NO = 9509 NUM_PLAN:UNKNOWN TON:UNKNOWN ESN:UNKNOWN
PDCA 1 PAD 0 6 PCML MU MU

TRAC when calling from the Nortel phone

trac 44 0 12 0

ACTIVE TN 044 0 12 00

ORIG TN 116 0 02 00 KEY 0 SCR MARP CUST 0 DN 7504 TYPE 2616
TERM TN 044 0 12 00 COT RMBR 99 1 OUTGOING TRUNK CALL
DIAL DN 9509
MAIN_PM DIAL AUX_PM TEMPPATH
TALKSLOT ORIG 7 TERM 7 JUNCTOR ORIG8 TERM1
QUEU NONE
CALL ID 378 5684

---------------------------------------------------------------------------------------------------------------------------------
Working site

TRAC when calling from the IP phone

.trac 8 0 0 4

ACTIVE TN 008 0 00 04

ORIG TN 146 10 TIE RMBR 146 10 INCOMING TRUNK CALL
TERM TN 008 0 00 04 COT RMBR 8 1 OUTGOING TRUNK CALL
DIAL DN 8200
MAIN_PM DIAL AUX_PM TEMPPATH
TALKSLOT ORIG 13 TERM 45 JUNCTOR ORIG20 TERM20
EES_DATA:
NONE
QUEU NONE
CALL ID 666 7802


---- ISDN PRA CALL (ORIG) ----
CALL REF # = 7416
BEARER CAP = VOICE
HLC =
CALL STATE = 9 INCOMING
CALLING NO = 6055 NUM_PLAN:UNKNOWN TON:NATIONAL ESN:UNKNOWN
CALLED NO = 8200 NUM_PLAN:UNKNOWN TON:UNKNOWN ESN:UNKNOWN
PDCA 1 PAD 0 6 PCML MU MU

TRAC from the Nortel phone

.trac 8 0 0 4

ACTIVE TN 008 0 00 04

ORIG TN 040 1 05 08 KEY 0 MCR MARP CUST 0 DN 2550 TYPE 3902
TERM TN 008 0 00 04 COT RMBR 8 1 OUTGOING TRUNK CALL
DIAL DN 8200
MAIN_PM DIAL AUX_PM TEMPPATH
TALKSLOT ORIG 72 TERM 42 JUNCTOR ORIG0 TERM6
EES_DATA:
NONE
QUEU NONE
CALL ID 666 6626

It seems like it's not picking up a "Junctor" ???

Can anyone help?

Thanks.

 

[johnpoole]

are you running the same codec on both sites? also check the ascess list on routers unique to the trouble spot.. that would be a long shot.. what is the trunk start type? if it;s iao try calling from the trunk to the station

john poole
bellsouth business
columbia,sc

 

[maripaq]

The trunk is OGT only and yes, both site use the same codec. I'm starting to wonder if it wouldn't be a missing patche (PBX) on the problematic site...

 

[Triton101]

call from the CISCO side to analog phone on pbx and see if you have talkpath. (to rule out a talkpath issue from cisco to pbx on analog)

TRUNK TO TRUNK should work, but check the RDB for the paging to see if there is any diff between the sites. Also, compare the printout of the COT TNS for the page trunk.

__________________________________________________________
Find a job you love and you'll never work a day in your life. - Confucius

 

[maripaq]

The CDP part works fine, I can call both analog or digital phones on the PBX from the Cisco side. It's just when dialing and ACOD on the PBX, from the Cisco, that I seem to loose the talkpath.

 

[Wane47]

is the trunk programed lop or grd? should be lop.

 

[maripaq]

The trunk is loopstart.

 

[tikimon7]

I perfer to use a Valcom v-9940 or v-9970 centrex page adaptor tied to a 500 port. It is easier to trouble shoot and compensates for trunk to trunk line loss. The volume sounds the same weather accesed from local or remote system.

 

[maripaq]

It's working fine if I use a 500 set tied to the TAM B, the problem becomes how do you manage access restriction?? I don't want all users to be able to access the paging system...

 

[markbellot]

Try setting MANO to yes in the Route Data Block of the paging trunk.

 

[maripaq]

Bingo! I set MANO to YES in the RDB of the Paging Trunk and it got it working. What I don't get though is that on another site where I have the same setup, MANO is set to NO on the RDB of the Paging Trunk and it's working... Same chassis, Meridian 1 OP81, same PRI QSIG between the PBX and the Voice Gateway,same Trunk card (NT8D14)...

 

[maripaq]

Thanks to everyone on this one )