Paging issue since upgrade to 4.1

[jcosgrove]

since upgrading to 4.1, there is now a tone that comes through the overhead speakers preceding the page. Anyone else experience this? This is occuring at 2 sites since upgrade.

 

[Westi]

do you use a trunk or an analog extension as paging port?

Joe W.

FHandw.
ACA
ACS

 

[jcosgrove]

analog ext.

 

[Westi]

I was just trying it out here and I get the same beep when the paging starts, I am playing around with the settings to find out how to get rid of it, but so far no success.

Joe W.

FHandw.
ACA
ACS

 

[fshaw]

Go to Extensions and select the analog paging extension. Set Caller ID to off.

I had a similar issue on upgrading with an earlier release.

Good luck,
Frank

Frank Robertshaw
The Phone Guy
Nashville, TN

 

[kwing112000]

I think that is normal when you use a dial page short code.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[Westi]

I can't get rid of it, caller ID is Off and I tried offhook station and a whole lot of other settings but the beep stays.

Joe W.

FHandw.
ACA
ACS

 

[fshaw]

Is is a beep (similar to joining a conference call) or is it a touch tone (DTMF)? Maybe I misunderstood the noise.

A beep is controlled by the system and may not be adjustable. A touch tone can be turned on/off by the Caller ID setting.

Good luck,
Frank

Frank Robertshaw
The Phone Guy
Nashville, TN

 

[Westi]

it is a beep, the same beep you hear in the receiver when you initiate the paging. I still can't get rid of it, I must have tried every combination of settings in the system but it stays, i guess you have to live with it, or put a delay on the paging amplifier via an intermediate device that delays the voice path by 2 seconds.

Joe W.

FHandw.
ACA
ACS

 

[ronromano]

I believe it is a "feature enhancement". I like it. I have gotten good feedback from customers about it. They seem to like the beep as an allert sound for people to take note of a page. With the beep there, people quickly learn to start to listen to what's coming next. I think its good.

http://www.nu-tel.com

 

[dphoneguy24]

Yes I can concur - it is a system generated beep. We recently upgraded a customers 412 from 3.2 to 4.1. Interfaced an analog station port with a Bogen Paging unit -can't remember the number but its the unit with the stacking modules - like Bogen 2000 or something. It can be programmed to interface as a LS/GS trunk or a 600ohm input which usually works when using a station port on IPO. But since the beep came along, the Bogen system wouldn't let a user then enter a touch tone to select which zone to page. Had to switch over to a trunk interface from the IPO.

 

[kurthansen]

Or is it dial tone that you hear over the speaker system? Do you have a UPAM?

http://marketingtools.avaya.com/kno...edProjects/bulletins/techtips/197_techtip.htm

 

[digital12188]

Look at Short code u have to page Delet the . in telephone field see if that takes care of the beep.

 

[Westi]

my shortcode is
#70
dial paging
201 (extension of the analog port used for paging

there is no . in mine
do you use a line to page?

Joe W.

FHandw., ACA, ACS

If you can't be good, be good at it!

 

[digital12188]

Yes I am using trunk port sorry misread you original post...