Page Cannot Be Displayed...Sometimes

[jl280328]

Hi, I have a website, and have started to get complaints about the Page Cannot Be Displayed error. However, whenever I try to duplicate the error it works just fine for me. It only happens to people when they click a submit button. Why would this error come up on some machines and not others?

 

[ca8msm]

Have you used an error handling? Does it error? What about the web server logs, do they show anything strange?


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[PGoRule]

Do you have any javascript code for those submit buttons?
If yes...Check those users whether they have disabled the javascript?

Sharing the best from my side...

--Prashant--

 

[jl280328]

I'm not sure how to get to the web server logs, and I do not have any error handling in there. The only javascript is to highlite and unhighlite the button onmouseover and onmouseout. The weird thing is that it processes everything and puts the information into a database even for those people that get the error. I get something like this when I try to delete mail on my yahoo mail account, but only when I use firefox, my site works for me with firefox and IE though, but when I use IE for yahoo mail it works fine. I get a page Cannot be displayed with this error when using FireFox for yahoo mail.
"HTTP 502 Proxy Error - Access is denied. (5)
Internet Security and Acceleration Server"

I am currently trying to find if this is the same error that they get.

 

[ca8msm]

I do not have any error handling in there

Perhaps you should add some and see if an error occurs?


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[jl280328]

What should I use...a Try Catch? or should I use, does .Net even have this, On Error etc..

 

[ca8msm]

Try typing "ASP.NET Error Handling" into google. You need to research what it can and can't do before deciding what method to use.


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