OWA Login problems

[GreatSeaSpider]

Hi all,

One of our clients has a nice new SBS2K3 box running along side an old NT4 SBS (which makes life interesting!)

OWA worked fine until recently when I installed SP1 for exchange 2003 and GFI Mail Security. Now when users try to log in using OWA, they enter their details and OWA replies:

"You could not be logged on to Outlook Web Access. Make sure your domain\user name and password are correct, and then try again."

I've tried it myself and i'm baffled. It must have been caused by the install of SP1/GFI, but i cant remove either and need OWA working


anybody got any ideas?

cheers,

Pete

 

[routerbooter]

Have had this problem myself and the only thing I could get from microsoft was that before sp1 you could just enter you logon name and password, but after installing sp1, you have to enter Domain\logon name and password. Have tried this, and although I can login from certain places, other places repeatedly asks for to enter my logon details before telling me access was denied.

M J Callaghan

 

[mattbedding]

Have you made any changes to their email addresses? If so take a look at

http://www.tek-tips.com/viewthread.cfm?qid=701518

 

[Jeepix]

Some things to check:

1. Try using username and password that has domain admin rights. If you can log on then there are permission issues in OWA's directories on the drive itself. If this step works, stop here. If not:

2. Try using domain\username and password. If you can log on then try below:

http://support.microsoft.com/default.aspx?scid=kb;en-us;200475&Product=iis50

It'll not worry about a domain after you make this change. And you should then be able to log on with just username/password.

 

[GreatSeaSpider]

Thanks guys,

It lets me in using domain\username

cheers,

Pete