Overflowing calls with SCN

[GrandmasterOPI]

As hunt group extensionss are not learnt over an IPO network using SCN, what is the easiest way to overflow a call from hunt group A at site 1 to group B at site 2
Do you need to configure a user that forwards to the group number at site B and add this to its own group and use this group as the overflow group. Any easier way???

 

[IPGuru]

That is the only solution I have found so far, you can of course have more than 1 ext in the over flow group or ad the overflow exts to the main group (hunt & rotory only)

 

[MrIPO]

Thats the way we have been doing it, There should be a better way. I also rekon Hunt groups should be passed via Small Comm Networking, 1.2 worked OK, but changed in 1.3

 

[GrandmasterOPI]

Carrying on this conversation...

Site B 403 has sevral IP phones which are ext's on Site A 403 for CCC reporting which runs at site A.
Easiest way to have local call from Site B location ring on the IP ext...Bring call into group which has user fwded to IP ext numbers???

 

[IPGuru]

no, creat a short code to route the calls to the exts on site a (scn will still take preference)

Ie:
SHORT CODE 3NN
number .
line <voip> line
Feature dial

Now mearly enter the site a ext number as the destination in a site b incomming call route

 

[kflounders]

I don't know if it is easier, but I sometimes use VM Pro to overflow calls between site A and B.

 

[GrandmasterOPI]

Yeah, that would work fine,I should have said bring the call into the group .

If a local grp has the users with exts 3NN , the ip ext's off the other site, and I have the short code 3nn dialing on IP trunk would that work?

 

[IPGuru]

I do not think you would be able to add the 3NN exts into a group as these ext's would not exist on site

 

[GrandmasterOPI]

Can add users that fwd to that ext