Hi Guys,
I have an issue on the overflow.
The scenario is this: Incoming calls will be landed to reception extension but if the reception is busy, it will jump to the overflow group. Once the extension that are member to the overflow group picks up, it will start to ring again the reception extension.
Is some encountered this before?
The trunkline is analouge.
I have an issue on the overflow.
The scenario is this: Incoming calls will be landed to reception extension but if the reception is busy, it will jump to the overflow group. Once the extension that are member to the overflow group picks up, it will start to ring again the reception extension.
Is some encountered this before?
The trunkline is analouge.