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outside line ring on agent set

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whender

IS-IT--Management
Feb 19, 2003
301
US
I have a BCM 400 using Call Center. I want to put a line on the logged in agents set that will ring straight through to set. Currently, even though the line is not in the call center control, the call queues. Any ideas?

Thanks,

Wayne
 
You can assign any line (analog or target) to the set that is not in the CC.
 
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