Outook clients cannot connect to Exch info store

[MISBoston]

Hello. I recently changed the IP addressing scheme within the subnet of a remote office from one set of private IP's to another set of private IP's. Everything went well, except for one peculiar problem: now, the Outlook client on each of the PC's on this subnet is unable to connect to the Exchange information store. I have confirmed that the correct Exchange server is listed in the mail profiles for each of these PC's. But, when I run Outlook on these PC's, they attempt to connect to the Exchange server, but time out with the error message about being unable to connect to the info store.

Everything was working great before the address changeover. What could be causing this problem with connecting to the Exchange server?

J. Bedsole
Boston

 

[Stealth2K]

Possibly a name resolution problem do you use lmhosts wins or DNS your dns may require your new subnet updated. Can you resolve the name from one of the pcs i.e. ping mailservername does it hit the exchange server. Definetly sounds like a name resolution problem

"Paranoia is reality on a finer scale...."