So....
I am having a problem with a system that cannot get email from an Exchange Server.
It says that the logon credentials are invalid and yet i can set a laptop next to the desktop machine and it can authenticate with the same information and he can get his email. I can even log onto his system and get my own email on that system.
I have tried uninstalling and reinstalling Office XP Professional; deleting and recreating his profile through logon; and even contacted MSOFT. Nothing seems to help and MSOFT tech support is stymied.
Is there anything that anyone knows of that I can try? I would hate to have to format and reload his system (which I did to another guy last week who had this identical problem). If I can avoid this that would be great.
Thanks for the help.
Matt
I am having a problem with a system that cannot get email from an Exchange Server.
It says that the logon credentials are invalid and yet i can set a laptop next to the desktop machine and it can authenticate with the same information and he can get his email. I can even log onto his system and get my own email on that system.
I have tried uninstalling and reinstalling Office XP Professional; deleting and recreating his profile through logon; and even contacted MSOFT. Nothing seems to help and MSOFT tech support is stymied.
Is there anything that anyone knows of that I can try? I would hate to have to format and reload his system (which I did to another guy last week who had this identical problem). If I can avoid this that would be great.
Thanks for the help.
Matt