Outlook Web App - Logs out when click Options 1

[GeorgeTuk]

Hello all,

Got a REALLY odd one.

The user can log in to Outlook Web App no worries, and look at emails etc. but as soon as they click Options to change anything they are logged out.

Any ideas?

Thanks

George

 

[mesmith]

Two things to check:

1. What is the Authentication type set on the OWA Virtual Directory? Does that match the ECP virtual directory?

2. Is there a load balancer between the clients and OWA/ECP? If so, do you have sticky sessions (persistency/affinity) set?

Mark

Mark E. Smith
MCA: Exchange 2010 (Ranger) | MCM: Exchange 2010
MCTS: Virtualization, OCS, SCVMM, SCOM, MOSS, ISA

http://marksmith.netrends.com