Outlook Web Access not logging off

[carpediem79]

Ok...I hope this is the right forum for this. I currently have a PC on our domain that is having an issue with Outlook Web Access. The PC will not log off of a particular user's account for OWA. This user account is on our domain. I have even tried removing the account from the PC and trying then logging back in. It did not work.

Normally, OWA will prompt you for log-in information. Whoever accessed OWA last had their information saved. Now we cannot get it to log the person off. Even when we hit log off.

Any thoughts/input is appreciated.

 

[RFBaker]

delete temporary files,cookies and objects in ie on the problem machine.

Richard Baker

 

[carpediem79]

That did not work. I even deleted the whole user profile. That did not work.

 

[carpediem79]

Should anyone else ever have this issue....this is how my co-worker resolved it...

http://support.microsoft.com/kb/259378

and then doing this:

http://support.microsoft.com/default.aspx?kbid=229940

so it will not happen again.