Outlook - unticked "Send mail items" but still tries to send

[hotbread]

Hi,

I have a POP3 email account (A) set up in Outlook and in the Send/Receive settings I have removed the tick from the box "Send mail items". I also have a Microsoft Exchange Server account (B) set up in Outlook with Send enabled.

Whenever Outlook does an automatic (or manual) send/receive, it tries to connect to the outgoing server for the email account A even though "Send mail items" was disabled. As a result, it repeatedly displays the error "Outlook is unable to connect to your outgoing SMTP e-mail server". The outgoing server for this account cannot be accessed from my work computer, which is why I wanted to disable sending in the first place.

This problem has only occurred recently - since a new Windows profile was created for me on my computer. Previously, with Send disabled, Outlook didn't try sending or connecting to the outgoing server - so I don't understand why I'm having this problem now.

Is there any way I can stop Outlook from trying to send mail for this account (A)?

Tim

 

[kjv1611]

Just to be sure, as to where you're looking to make sure the sending is disabled on this account, did you go here (below)?

Tools -> Options -> Mail Setup -> Send/Receive -> click Edit button on "all accounts" -> Find your account there on the left, and uncheck "include the selected account in this group

 

[hotbread]

Yes... I made sure the account in question was unchecked.

I ended up creating a new user profile in Outlook with exactly the same email accounts, and the problem didn't return, so I guess the cause will remain a mystery.

Cheers