Outlook through VPN issue 1

[Huntz]

I've just installed a Cisco Pix 506E to use strictly for my users to VPN into my corporate network. The VPN client connects great and I can ping internal addresses as well as internal host names, so I'm resolving names. My problem is Outlook won't connect to my Exchange server. I get the "Retry, Work Offline, Cancle" pop up. I can see network resources like shared folders, etc. so I know I have to be close. I've searched the site and Googled my problem, but woth no real luck. Any thoughts anyone?

 

[N0ktar]

Edit your HOSTS file in your System32 directory. You need to add your exchange server's name and its private IP address to it, run ipconfig /flushdns, establih VPN connection and try to ping Exchange by name, see if it resolves properly and gives you reply. This should fix your peoblem provided the VPN is working correctly.
I know you tested your name resolution aleady but this normally fixes the issue.

 

[Huntz]

Thanks N0ktar! It worked great.

 

[Antelope]

What specific ports did you open to allow the outlook client to connect?

 

[Huntz]

I didn't open any ports. I'm not using the Pix as a firewall, I have a different piece of equipment for that. I only use it for my VPN clients. I have the firewall portion of the box locked down. I don't place any restrictions on VPN traffic, so it's not necessary to open any specific ports through that VPN connection.