Outlook 'suggesting' addresses which are no longer in the address book

[dmurfitt]

In Outlook, when you type someones name into the 'To' box, Outlook will suggest the name (if you have emailed this address before, or they are in your address book). However, if you remove the person from your address book, it still suggests their name (and Outlook knows this, because it says that the name or distribution group is no longer in the address book). The problem is, that when you CHANGE someones email address in your address book, then send a new email, and Outlook suggests the name, it suggests the old email address, and not the new one. Is there anyway to clear the cache of rememberd addresses? I have tried disabling and renabling the auto suggestion, but it's still doing it. I don't really want to remove and readd the Exchange settings as it will probably lose all the personalised settings.

Does anyone have any ideas?

Thanks a lot,
Daniel Murfitt
ARC

===================
Daniel Murfitt
ARC (UK) Systems Ltd.

http://www.arcsystems.co.uk

===================

http://www.murfitt.net

http://www.ChunkyChips.net

offers :: High speed ADSL / SDSL / High performance leased lines, business web hosting, spam and virus protection services, managed servers, domain registration and much more.

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[Aubs010]

For Your Info...
Outlook saves them in Outlook AutoComplete <username>.NK2 files.

This can be found in:
[tt]
C:\Documents and Settings\<PCLoginName>\Application Data\Microsoft\Outlook\EmailUsername.n2k
[/tt]

To answer your question, look at the following Microsoft pages:
Copy Autocomplete name list to another computer
and
How to remove unwanted Autocomplete entries from the Outlook name cache in Outlook 2003

Regards,


Aubs

 

[Aubs010]

I know it's written for Outlook 2003, but the principle is the same for 2002 (XP) and should be the same for previous versions.

Aubs

 

[dmurfitt]

yup, changed the NK2 files and it created new ones and cleared the cache.

I found this site quite helpful

http://www.amset.info/outlook/autocomplete.asp

Thanks a lot,
Daniel Murfitt

===================
Daniel Murfitt
ARC (UK) Systems Ltd.

http://www.arcsystems.co.uk

===================

http://www.murfitt.net

http://www.ChunkyChips.net

offers :: High speed ADSL / SDSL / High performance leased lines, business web hosting, spam and virus protection services, managed servers, domain registration and much more.

http://www.