Outlook substituting names from contact list.

[hugostyles]

Hi,

I'm currently using outlook 2002.
We have a software program that generates email and places them into the outbox. At that point Outlook substitutes the names, using name recognition.

The problem is, that if I address the email to john@myemail.com, and within outlook's contact list, I have John but with john@microsoft.com, then the name recognition changes my to: field to john@microsoft.com

I have tried the following in Outlook, but it has not helped.

1.On the Tools menu, click Options.
2.Click the Preferences tab, click E-Mail Options, and then click Advanced E-Mail Options.
3.Select or clear the Automatic name checking check box.

Thanks in advance for any help!

 

[wood55]

Hello,
In Outlook 2002 Go to tools > address book

inside address book click tools > options
it then says "When sending mail, check names using address lists in the following order"

Select "contacts" and click remove. This should fix your problem.

Andy.

 

[hugostyles]

Thank you SO MUCH!!!