outlook strange behavior

[striker73]

I just wiped out my computer and reinstalled Office XP. I created an email to sue@abc.com. The email bounced back, because it was the wrong email address, so I created another new email and typed in sue@def.com, the correct email address.

Now, when I create a new email and type 'sue', both email addresses pop up and I am expected to choose between the two. I have added Sue as a Contact with the correct email address, but the wrong email is still stored in Outlook somewhere.

Does anyone know where this is stored and how to get rid of this? Thanks!

 

[Dreamboat]

See if you can find and (at leaste temporarily) rename a file called *.nick Anne Troy

http://www.TheOfficeExperts.com

 

[AlexandreAmant]

I got the same problem and it seems that outlook erases the adresses that you don't use after a while.

That's all I can say for now...

@lex

 

[striker73]

I couldn't find a *.nick file. Thanks for your help!

 

[deep2731]

You can turn the name sugest feature off. Tools options, email options, advanced email options, but I'm not sure that you can selectivly remove email address's, but I'll keep looking

 

[deep2731]

Use the steps in the following section to reset the Outlook 2002 nickname cache for both Microsoft Windows 2000 and Microsoft Windows Millennium Edition (Me).

Quit Outlook.

Start Windows Explorer.

On the Tools menu, click Folder Options, and then click the View tab.

Under Advanced Settings, click to select the Show hidden files and folders check box.

Click OK.

Click Start, point to Search, and then click For Files or Folders.

In the Search for Files or Folders box, type *.NK2 in the File Name box.


In the Look In box, click to select your local hard disk.

Click Search Now.

Right-click the .NK2 file with the name of the profile that you want to reset, and then click Rename.


Rename the file to profilename.bak, and then press ENTER.


Quit Windows Explorer.


Restart Outlook.


Outlook will generate a new nickname cache.

 

[striker73]

Couldn't find an *.NK2 file either (probably because I have windows XP).