Outlook Slow to Respond, Possible Exchange Server Issue?

[camusa]

We have a couple people in our company that have large mailboxes (6.5+ GB). We have them both running outlook 2003 in cached exchange mode and our server is running exchange 2003. Everyonce in a while (5-6 times a day), when either of them go to reply/forward an email, outlook will take about 10 seconds for the email to pop up. Is there something on the exchange server that can be tweaked/changed to eliminate this delay? Is this issue residing at the client?

TIA,

Chris

 

[spikestik]

If you have a 6.5gb mailbox in cached mode..

I would be more concerned about the mailstore size at the server.

Remember that Exchange 2k3 Standard only has a 16gb limit, (2) users at 5gb each means that you have very little room for your other users and for the system to manage the store.

****Relief is on the way with Exchange SP2 ... 75gb store for Exchange Standard****

Unless you are running Enterprise now ... you may be experience some mailstore issues.

 

[rye8261]

Are the users using Word as the default email editor? That slows down replying to emails, espically if Word is not open at the time they are replying.

---------------------------------------

http://www.hybridtown.com

http://www.ryesworld.com

 

[camusa]

We bought Exchange 2003 enterprise to eliminate the size limitation.

I know that both are using Word as their mail editor. I'll check into that.

Could there be any issues since they have a 6.5 gig mailbox? They both are running in cached exchange mode so I wouldn't think they would have any performance issues.

Thank you for replying.

Chris

 

[rliebsch]

I would concider putting them each in their own mailstore.

I got this alot when i had the entire organization in one mailstore. Now I have 4 mailstores each with 4 databases. Things seem to have sped up a bit.


Robert Liebsch
Stone Yamashita Partners

http://www.stoneyamashita.com/

 

[camusa]

Thank you for all the replies. I'll let you know what we do to resolve this issue.

Chris

 

[jkupski]

Just a thought, but maybe there are issues with the OST files on the local workstations? I know as PSTs grow, they tend to start having the symptoms you are describing, it's possible that OSTs have similar issues.