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Outlook pst may be corrupt

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GladysPym

Technical User
Jan 6, 2003
76
GB
I run Office 2010 on Windows 7

About a week ago, my outlook started playing up.
I was on 2007 at the time, but this has caused me to upgrade, and it doesn't help.
Every time I loaded Outlook 2007 the disc drive would go into meltdown for several minutes.
Same if I try to copy the pst file anywhere.
And running the microsoft pst repair programs don't help, either.

I've run chkdisc, and it didn't find anything.
Importing (or trying to import) into Outlook 2010 just gives me the same symptoms.

Any ideas?
 
What is the size of your .pst file? What version of Outlook was the .pst file originally created with? If 2002 or earlier then you still have a 2 GB size limit on the .pst (but I've seen issues with 1.8 GB .psts) unless you have converted it.

Hope this helps.

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are you able to do anything with the pst file like delete files?
 
Did you run scanpst.exe?



Regards: Terry
 
Make a backup first! Sorry to state the obvious but when I have encountered the problem I have had much dissapointment with recovery tools.
You may also find it helpful to post/search in Forum605

Gavin
 
OK.

1: created with 2003
2: about 450k
3: I can delete files, yes, though since a windows and 2010 reinstall I can't access at all without importing, and it won't import
4: scanpst fails 7% into phase 1
It tells me to check the disc (I HAVE) and then rerun
5: Make a Backup? I wish I could. This just ties the disc up for a while with 100% disc thrashing, and then fails.

Thanks for the ideas, though.

 
It certainly does sound like it could be a bad spot on you hard drive. You said you checked it; was that with chkdsk /f and if so what did it report?

sam
 
Ran chkdsk at its most basic, as in not checking bad sectors, and it reported nothing. Should I try it with bad sector recovery on?
 
OK. Well, bingo, really
It took a while (320MB hd) but the onoy disc flaw was in the outlook.pst file.
Running scanpst, and crossing my fingures.

Thanks for all the help, guys

Much appreciated!
 
Hope for the best but do realize that sometimes a damaged file simply can't be fixed.

Back up your .pst periodically onto another hard drive if possible or as least to a flash drive or CD or DVD.

Good Luck

Sam
 
Well, pretty good result.
Recovered - well, as many emails as I could hope for - certainly a lot.
And thanks.
I'll be backing up regularly in future....

GP
 
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