outlook not able to open default email folders

[deebaglee]

hi when a user is logging on to a win98 pc and trying to open outlook they get the error message unable to open your default folders. you do not have the permission to log on
please help

 

[jasonr1]

This might sound a bit basic but can you check in Start - settings - control panel - mail - and make sure the Exchange server option is added under services. If so double click it and make sure the server & mailbox name is correct. If not amend and log into Outlook again.

 

[deebaglee]

thanks for the reply i will try that out later this aftenoon
does that apply to all o/s xp,win2000

 

[deebaglee]

hi i noticed that in the controlpanel-mail section the exchange server is correct but the mailbox is a default (is there a way i can set this to work on a roaming profile basis where who ever logs on will appear in the mailbox)

 

[deebaglee]

got some more info,
the two pc are running win98 and were set up for 2 users, however when another user logs onto the any of the pc's in
control panel>mail>microsoft exchange server profile
the mailbox name is default to the orginal users