Outlook Message View

[WelshTeckie]

Hi,

I have a problem with Outlook 2007 where when I click send and receive, it may say receving 5 new emails, but only 2 will be visible in the inbox. If I goto "View - Current View - Unread messages" then I will see al five. But if I goto "view - Current View - Messages or Messages with preview" Then some of the emails will be hidden?

Also if I search for the email it will find it in the inbox. But none of the sorting fields at the head will show it in normal view??

I have tried to use a outlook command, /cleanviews, and also reinstalled outlook, and also used scanpst. But nothing has worked so far. The view of messages is damaged some how?

Can any one please suggest anything?

Thanks

 

[swade2569]

I have noticed some view settings are kept on the server copy of the mailbox when you use Exchange 2007. I have noticed that somehow or another a filter can get set up and prevent you from seeing those messages.

I have had folks with the same problem and we go into the View>Current View>Customize Current View and see that the Filter section has something set in there. Get that set to none and you should be ok again.

HTH

 

[WelshTeckie]

Hi,

Thanks for the information. It is a pop account that I am using to connect to get the email.

I tried to clear the filters for the current view, but it did not make a difference.

Its strange, I have about 30 new emails today, and if I go to View - Current View - Messages, I can only see 8. But if I go current view - unread messages in this folder, then I can see all of the. So they are there in the same folder, just that the messages view isn't working??

 

[iolair]

Having similar problems, but so far, no solution.

Iolair MacWalter
Network Engineer