Outlook has genereated errors 2

[GlenJohnson]

I've posted this before, but never got a resolution. "Outlook.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created" Outlook will not run, but Outlook express will. No viruses. Ideas?

Glen A. Johnson
Johnson Computer Consulting
MCP W2K
glen@johnsoncomputers.us

http://www.johnsoncomputers.us

Want to get great answers to your Tek-Tips questions? Have a look at FAQ219-2884

"Once the game is over, the king and the pawn return to the same box."

 

[slirper]

You will need to give more details than this.

Have you got the latest SP installed for Office?

What other Apps are you using?

Have you tried reinstalling/repairing Office?

 

[GlenJohnson]

Office 97. No updates, using usuall stuff, excel & word. Started about two months ago. Only reason I want it is for my palm pilot.

Glen A. Johnson
Johnson Computer Consulting
MCP W2K
glen@johnsoncomputers.us

http://www.johnsoncomputers.us

Want to get great answers to your Tek-Tips questions? Have a look at FAQ219-2884

"Once the game is over, the king and the pawn return to the same box."

 

[slirper]

Go here for Office 97 SP 2b:

http://download.microsoft.com/download/office97pro/sr2bof9/SR-2b/WIN98/EN-US/sr2bof97.exe

Did it only start when you installed Palm software?

What OS are you using?

 

[GlenJohnson]

| didn't think so, but I'm going to locate my palm software and install it again. I have the software for my old palm III, but now I'm using a palm V.

Glen A. Johnson
Johnson Computer Consulting
MCP W2K
glen@johnsoncomputers.us

http://www.johnsoncomputers.us

Want to get great answers to your Tek-Tips questions? Have a look at FAQ219-2884

"Once the game is over, the king and the pawn return to the same box."

 

[slirper]

Uninstall the palm software, delete the palm directory on your c:drive and then install the latest version of palm. you can download it from the palm website.

 

[GlenJohnson]

Good thought, didn't work though. Even tried the cd. Thanks.

Glen A. Johnson
Johnson Computer Consulting
MCP W2K
glen@johnsoncomputers.us

http://www.johnsoncomputers.us

Want to get great answers to your Tek-Tips questions? Have a look at FAQ219-2884

"Once the game is over, the king and the pawn return to the same box."

 

[varuna]

this is for outlook 2000 but i would imagine the steps to take and areas to investigate are sort of the same:

ms kb no. 297010



No Pain No Gain

 

[GlenJohnson]

Thanks, been there, done that. Any/all suggestions welcome. Thanks.

Glen A. Johnson
Johnson Computer Consulting

http://www.johnsoncomputers.us

"I only know that I know nothing."
Socrates (47-399 BC); Greek philosopher

Want to get great answers to your Tek-Tips questions? Have a look at FAQ219-2884

 

[Murugs]

Do you run some firewall/anti virus..
Could you shutdown your firewall.

 

[Murugs]

also see this

http://support.microsoft.com/default.aspx?scid=kb;en-us;237912

 

[GlenJohnson]

Murugs, good thought. I've seen the ms thread, and it doesn't pertain, as this happens anytime using outlook. I haven't tried shutting down zone alarm though. (Running Norton for anti-virus, and it doesn't seem to affect it.) I'm going to try both though, and disable the firewall, and the email scanning and see what happens. Thanks.


Glen A. Johnson
Johnson Computer Consulting

http://www.johnsoncomputers.us

"I only know that I know nothing."
Socrates (47-399 BC); Greek philosopher

Want to get great answers to your Tek-Tips questions? Have a look at FAQ219-2884

 

[GlenJohnson]

MuRugs, shut down zone alarm, re-installed the palm pilot software, all seems well with the world. This is the longest time Outlook has stayed running since I don't know when. I've got 127 e-mails on my palm that I can read tomorrow. Here's the star, and thanks.

Glen A. Johnson
Johnson Computer Consulting

http://www.johnsoncomputers.us

"I only know that I know nothing."
Socrates (47-399 BC); Greek philosopher

Want to get great answers to your Tek-Tips questions? Have a look at FAQ219-2884

 

[swagr]

Have you tried going under help, then run detect and repair.

 

[Murugs]

Hey Glen..Glad it worked...
and thanks for the star..

regards
Murugs

 

[skotman]

swagr,
I did not know about detect and repair feature in OLxp. I was having a similar problem (it was crashing on close) I ran the detect and repair tool and it looks like its working now.
Thanks!


Scott Heath

http://www.scottspad.com

AIM: orange7288

 

[swagr]

Great, I'm glad that corrected the problem.