Outlook freezes when a Word/Excel file is attached

[jimwce]

A new problem has developed with my users. When attaching a Word or Excel file to an Outlook email Outlook freezes. This has slowly spread through the office. It is somewhat hit or miss, but a major problem. Also, office files from our network drive (Windows 2000 Server) open extremely slowly. May users hace experienced these problems - some from Win 2000 workstations, some from XP Pro.

We also have an NT 4 Domain Controller which also is the print server. Recently all print connections were suddenly lost. I have run virus scans and no problems found. I am wondering about the NT 4 server, though. What are your thoughts? Thank you.

 

[carrr]

Have you applied this update?:

http://download.microsoft.com/download/officexpstandard/oxpauiu/1/w98nt42kmexp/en-us/oxpauiu.exe

 

[jimwce]

A followup on symptoms: When opening Word or Excel from the Network drive (clicking on the file) all is OK. The problem is when you File Open from within Word or Excel. You get a partially open list of files that forces an End Task beacuse of a not responding program. We are using MS Office 2000 Small Business with SR-1. Any ideas?