I am running Windows XP Pro. My emil program was working fine. I had a power failure, and when I rebooted my address book in Outlook was missing. I found the error saying msoe.dll was missing. I re downloaded it, but still cannot open address book. Can anyone give advice that might correct this problem?
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Outlook Express Won't load Address Book 3
- Thread starter cuzinjr
- Start date
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mattjurado
MIS
Go to add/remove programs in the control panel, find Internet Explorer. Hit add/remove, then choose the repair configuration option.
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
- Thread starter
- #3
mattjurado
MIS
Really? So this happens when you tried to repair Internet Explorer, or did that finish and now you get this when you open Outlook Express? Can you post the exact message?
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
- Thread starter
- #5
mattjurado
MIS
I'm sorry, but you missed my other question, when did this happen? Also, SP1 or SP2?
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
- Thread starter
- #7
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- Thread starter
- #9
mattjurado
MIS
Okay, let's try this again.
1. Where does that error pop up? Does it pop up when you try to repair Internet Explorer, or does it pop up when you open Outlook Express.
2. What happens when you try to access add/remove Windows Components?
Please answer both...
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
1. Where does that error pop up? Does it pop up when you try to repair Internet Explorer, or does it pop up when you open Outlook Express.
2. What happens when you try to access add/remove Windows Components?
Please answer both...
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
- Thread starter
- #11
Message about msoe.dll happens every time I try to access the address book. The iss.inf code pops up when I try to access the add remove windows componets part. I tried to go to the repair part of my disk, but got a message saying couldn't access the dynamic link library.
mattjurado
MIS
If you still have trouble, you might try scanning for viruses and spyware. If nothing is found, run a scandisk in safe mode, it sounds like the file system was damaged. If that still doesn't do it, I would reinstall the operating system.
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
Matt J.
Please always take the time to backup any and all data before performing any actions suggested for ANY problem, regardless of how minor a change it might seem. Also test the backup to make sure it is intact.
- Thread starter
- #14
- Thread starter
- #16
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- #17
You should be able to backup your address book manually. Simply navigate to the address book folder and copy it or try to open it from the location with the outlook express closed.
The address book should be located at:
C:\Documents and Settings\"your name"\Application Data\Microsoft\Address Book\"your name".wab
Remember, it's the WAB file you need.
You must display hidden files and folders in order to get to this location.
The address book should be located at:
C:\Documents and Settings\"your name"\Application Data\Microsoft\Address Book\"your name".wab
Remember, it's the WAB file you need.
You must display hidden files and folders in order to get to this location.
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