Outlook Express locks up!

[Cindy1]

When I try to to get to my mom's mail it locks. I deleted the mail in the out box (it was pics). It still won't work I have talked to comcast and microsoft and they can't fix it. When she opens it up it automatically locks up. Yet she can see them on the comcast server, on comcast.net and everything is fine.
Please help :
We want Outlook Express
Cindy

 

[tty0]

Hi

have you tried
a) backup your dbx files
b) system restore
c) running ie6 setup
and if you still have the same problem try to delete the Folders.dbx file while outlook express is not running and once deleted open outlook express again.

Express does have an issue with corrupt dbx files
ref:

http://www.microsoft.com/windows/ie/community/columns/filecorruption.mspx

'mi casa es su casa'
]-=tty0=-[