Outlook Express Deleted Items Folder 1

[jjc118]

Hi All!

I have a PC with XP Home and IE 6 with all service packs and updates loaded.

Whenever I delete an item from the inbox, it disappears, it does not go to the deleted folder.

I made sure the option in maintenance "empty messages from the deleted items folder on exit" is unchecked and it is.

Is there anything I may be missing as to why this is happening?

Thank you in advance
Jennifer

 

[smah]

My first two thoughts:

1. A stuck Shift key on your keyboard
This can be confirmed or refuted by simply typing something in Notepad or any word processor.
2. A corrupt Deleted Items.dbx folder
With OE closed, search your hard drive for *.dbx. Be sure to include hidden & system files in your search. When you find Deleted Items.dbx, delete it. When you start OE a new one will be created.

 

[jjc118]

any other thoughts.

a *.dbx serach brought up only one result and it wasn't the deleted folder, nor any other folders in OE.

thanks for your time

 

[smah]

If you're using OE and local folders, the dbx folders are there. Did you include hidden & system files in the search? Look at Tools, Options, Maintenance tab, Store Folder button - this will show you where the files are.

 

[jjc118]

interesting enough i did include hidden and system files before i searched for *.dbx and still came up with only one search result.

anyhow, thank you for your assistance. i went directly to the root of the store folder, deleted the deleted folder, reopened OE and WAH-LA a new folder was created. i sent an item to the deleted folder and it was in there when i checked....smah, you are a genius...thank you.

now....can you solve my "sharing outlook 2002 calendar" post ??????

thanks again !

 

[smah]

Glad it worked.