Outlook Express attachments problem

fabfour · Mar 23, 2005

My client is sending e-mails from home to office with a jpg attachement (and other similar e-mails with different types of file attachments); they all are being embedded into the message itself. See below (real e-mail addresses and other identifiable stuff altered by me)

I have come across this before, but not in OE. What are they doing wrong? Or what is OE doing to it?

-----Original Message-----
From: nnn [mailto:nnny@nnn.com]
Sent: 12 March 2005 16:44
To: aaa@aaa.co.uk
Subject: pix web library starfish1.jpg [1/3]

From: nnnn@nnnn.com>
To: aaa@aaa.co.uk>
Subject: pix web library
Date: Sat, 12 Mar 2005 16:44:12 -0000
MIME-Version: 1.0
Content-Type: multipart/mixed;
boundary="----=_NextPart_000_00D6_01C52722.B89019B0"
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2800.1158
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1106

This is a multi-part message in MIME format.

------=_NextPart_000_00D6_01C52722.B89019B0
Content-Type: multipart/alternative;
boundary="----=_NextPart_001_00D7_01C52722.B89019B0"

------=_NextPart_001_00D7_01C52722.B89019B0
Content-Type: text/plain;
charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

------=_NextPart_001_00D7_01C52722.B89019B0
Content-Type: text/html;
charset="Windows-1252"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; =
charset=3Dwindows-1252">
<META content=3D"MSHTML 6.00.2800.1276" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV> </DIV></BODY></HTML>

------=_NextPart_001_00D7_01C52722.B89019B0--

------=_NextPart_000_00D6_01C52722.B89019B0
Content-Type: image/jpeg;
name="starfish1.jpg"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
filename="starfish1.jpg"

/9j/4Rf+RXhpZgAASUkqAAgAAAAJAA8BAgAGAAAAegAAABABAgATAAAAgAAAABIBAwABAAAAAQAA
ABoBBQABAAAAoAAAABsBBQABAAAAqAAAACgBAwABAAAAAgAAADIBAgAUAAAAsAAAABMCAwABAAAA
AQAAAGmHBAABAAAAxAAAAL4FAABDYW5vbgBDYW5vbiBQb3dlclNob3QgRzIAAAAAAAAAAAAAAAAA
ALQAAAABAAAAtAAAAAEAAAAyMDAzOjA4OjE1IDAwOjUwOjQ0AB8AmoIFAAEAAACGAwAAnYIFAAEA
AACOAwAAAJAHAAQAAAAwMjIwA5ACABQAAAA+AgAABJACABQAAABSAgAAAZEHAAQAAAABAgMAApEF
AAEAAABuAwAAAZIKAAEAAAB2AwAAApIFAAEAAAB+AwAABJIKAAEAAACWAwAABZIFAAEAAACeAwAA
B5IDAAEAAAAFAAAACZIDAAEAAABZAAAACpIFAAEAAACmAwAAfJIHAMIBAACuAwAAhpIHAAgBAABm
...ad infinitum

Daveyboy2 · Mar 24, 2005

HAve you tried to switch the format of the e-mail messages?

FredDibnah · Mar 26, 2005

Outlook Express didn't originally download the image with the email; but rather let you 'view' them from their stored location. Meaning if you embedded an image stored in an accessible location; i.e. somewhere on the web then you could see them. If it was store say on your hard drive that wasn't connected and share out to the world then you wouldn't see them. There is a Microsoft Knowledge Base article I've printed off somewhere but I can't lay my hands on it at the moment, I'll see if I can hunt it out.

Things have changed slightly with XP SP2 (if that is what you are using), details of which are listed in this MS KB article:

http://support.microsoft.com/kb/843018

If you want the images sent it is safer to attach them to the email.

fabfour · Mar 27, 2005

He did try to attach them as a normal e-mail & it's not due to being located somewhere else. They are on XP SP1

We have established that there is no end boundary, so recipient e-mail client is unable to decode them.

We *think * the problem might be because OE is splitting up the large message.

We have asked him to try this:

In OE look in

Tools > Accounts >

Select the account

Choose Advanced tab

Tick box option to..."Sending: Break apart messages larger than..."

The default if ticked is...60k

If ticked, untick it.

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Outlook Express attachments problem

fabfour

Technical User

Daveyboy2

Technical User

FredDibnah

Vendor

fabfour

Technical User

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