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Outlook deleting all of my iPhone contacts when syncing...

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brose99

Technical User
Sep 30, 2005
16
US
I bought Outlook 2007 for my last job last year, and had it set up thru a Microsoft Exchange server (@wmt.com). Once my contract was up, I took another job, and set up my work email thru a pop server (@ipg.com).

Microsoft Exchange = @wmt.com = old email
POP email = @ipg.com = new email

Every time I open Outlook, the ID and PASS prompts come up from my old @wmt.com account, and I hit cancel, and it lets me use my new account @ipg.com. But every time I hit send/receive, the original ID and PASS prompts come up, and I just hit CANCEL and its all good...until it pops up 20-30 times per session.

So I figure I would just delete my old account @wmt.com and keep my new account @ipg.com. Well when I do this and I sync my phone, all of my contacts (350+) are deleted from my phone. So I have to do a Restore on my computer and re-sync to get the old domain @wmt.com and all of my contacts back.

Is there an easy way to just have my new email (@ipg.com) on Outlook and be able to sync my phone to my computer without losing all of my contacts?

Thanks In Advance...
 
well, since no one else has anwered, i'll take a stab. The easiest way may be just no synch your contacts. i think that is an option and you can check and uncheck what youwant synch'd. uncheck contacts and see if that works.
 
I would imagine that in your old pst file that is associated with the original e-mail address are the e-mail addresses that your i-phone is syncing with. If you copy the contacts over to the new e-mail address and check which file the i-phone is syncing with then it should resolve the issue. Not vert technical i know but its last 10 minutes of the year :)
hope it points you in the right direction anyway
 
Thanks Joe.

What I actually did was sync my contacts to iTunes on two separate laptops...just in case. When I deleted my old email address from my primary laptop, I then synced my iPhone back to my primary laptop with the only the new address. At the bottom of iTunes, it gives you the manual option to sync your phone to your email instead of the other way around. This ended up working, but I had two of every entry on my iPhone because of the previous sync to the secondary laptop. I then went back and deleted every duplicate entry on my iPhone, and it has been syncing nicely ever since. Probably the long solution, but I got there.

Thanks for weighing in, though. I appreciate it and Merry Christmas!
 
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