Outlook cannot open some folders or perform some functions

[DTGMI]

Have a strange issue going on. It is repeatable also - not a random occurence.

We are running Exchange 2003 on our server since 2005 - with ZERO issues ... very clean until now.

Only have (10) users all with client access via Outlook 2003.

All other clients are NOT having any issues except mine.

Outlook has been running fine in all aspects ... expect it just recently - when I try to view a specific folder in my list of folders ... the grey screen shows " folder cannot be opened"

Occasionally I can open it with a 2nd or 3rd try - but not always. Happens to different folders ... but never my main INBOX folder ... sometimes Calendar too.

If I close Outlook and reopen it ... NO problems ... until 5 to 10 minutes of use.

Also - when this occurs ... I have problems deleting and moving some messages.

The path to the Exchange server hasn't changed so I don't believe it is a netowrk issue as I can perform most other functions in Outlook - when this problem is occuring.

Last week I completely removed MS Office 2003 from my client workstation and then reinstalled it and have tried the "repair" feature in Outlook.

The same problems occur just as before ... so I am not thinking it is an Outlook issue.

We have restarted our server and also stopped and started all Exchange related services .. no help!

Any ideas.

 

[Freestone]

It may help to try isolating the issue to your Outlook client or your Exchange account. Do you have another laptop or PC where you can set up Outlook with your Exchange account and try the failing operations?

 

[Zelandakh]

start, run, outlook /resetfolders
See if that helps.