Outlook Anywhere - connecting inside and outside - credentials error 1

[mingtmak]

I've searched most of the threads in regards to outlook anywhere and I can't seem to find the issue.

When I try to connect inside or outside using HTTP, I get a certificate error (expected) and then it asks for login credentials to connect to the server. No credentials work.
When I cancel it, it brings up the mail server name and the user name. This happens inside and out of the network.

Here's where I see some inconsistency. It brings up the name of '<exchangeservername.xxx.local>'. I created a dns address of 'exchange.xxx.ca' internally and externally.
When I change it to the latter, it gives me a "cannot complete...no connection to exchange is available..." if I leave it to the former it gives me "your server or mailbox names cannot be resolved".

email domain: xxx.ca
internal AD domain: xxx.local
I've tested only on a client that's not part of the domain since non-domain users are required to use this service.

I won't comment on autodiscover since the issue is happening inside and out. Autodiscover tests are successfully testing outside.
Exchange OWA is setup and working perfectly

has anyone seen anything like this? I'm quite aware it's probably something completely stupid.

Thanks

- Jon

 

[msmith9xr4]

Can you send us the results of their support? I think I have the same issue....