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Outlook and Word Problem

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StressedTechie

Technical User
Jul 13, 2001
367
GB
These two problems have stumped me and cant see what is wrong

1/. Word - I have a user that keeps getting the gathering required information installation bar each time he tries to access Word. I have checked thgat his installation is a full install and have even resorted to reinstalling. It is Service Release 1 though I am wondering about Service packing it.

2/. Outlook - The same user has problems when in Outlook. The first time he goes in all the old reminders come up each time. I have checked that he has dismissed them correctly and he has !

Does anyone have any ideas of these!
 
Seems like you may have a corrupted Office registry. Has a re-install been done?
Hashim [ghost]
 
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