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Outlook and PDF not playing nicely

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etdit

IS-IT--Management
Mar 10, 2005
27
US
Good morning,

I have a client that is using Outlook as her email program (Outlook 2003). When she receives an email with a PDF attachment, she cannot open it directly from Outlook...it appears as if Word is trying to be the default program and it asks for Encoding type.

If, however, she saves the PDF attachment to her desktop and then double clicks that, the PDF file opens normally with Adobe.

I'm sure it is some very simple setting, but it's baffling me right now.

Thanks!
John
 
Thanks eyec....is that at the Adobe site?

John
 
if you run the latest update/install of adobe, it should give it to you as an option.

 
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