Outlook additional mailbox not showing sent items 1

[smacey]

We're using Windows XP and Outlook 2003 on our network with Microsoft Exchange. We have certain mailboxes that several people in our firm need to access to to view emails, forward them and manually place them in the sent items of that mailbox so the rest of us will know that the email has been sent. I have had no problem setting this up for several users, but am having a problem with one. I've given permission as a delegate, added the mailbox to the account, given it the same settings as all the other accounts that have access to it. But the additional mailbox for this particular user only contains the inbox - none of the others, i.e. deleted items, drafts, outbox, including the sent items. So this user cannot manually put the emails that have been forwarded into the sent items as the rest of us can.

What am I missing?

 

[brontosaurus]

Probably not your fault. Check the permissions on the individual folders under that mailbox and make sure that this user has access. Sounds crazy, but hey, it's MS.

 

[smacey]

Thanks! That fixed it!