Outlook Add In Error

[xikenx]

We have an addin to outlook from software called interAction. When we use the addin button, an error message pops up and shuts down outlook. Below is the error message:

AppName: outlook.exe AppVer: 10.0.6626.0 ModName: asmapisec.dll
ModVer: 1.1.0.382 Offset: 0004fcad

I can't find any references to asmapisec.dll on microsoft knowledge base or on the web.
Anybody know where I can find more information about this?

 

[dcompto]

Have you already contacted the InterAction software vendor's Technical Support department? If not, hopefully, this is the right link:

http://www.tutorpro.com/products/default.asp?37

Hope this helps.

 

[xikenx]

We contacted InterAction about this issue but they haven't found any answers for us either.

 

[dcompto]

Sorry, xikenx, the closest reference to asmapisec.dll that I found was asmapi.dll at

http://tamcentral.net/FaxDocs/AsMapiUtil.HTM

Hope someone, somewhere has the answer for you.