Outlook 2013 DM upgrade

[davidwalters]

I have a few clients that are now moving over to OL 2013 and they are using DM. DM 5.0 is no longer working for these workstation. Is there a new version of DM that will work with their CP and Outlook 2013? If so do you have a DL link?

Thank you

 

[tball1]

you may need to move them to cp 5.1 to get any support for new products as 5.0 is end of life at this point. would be like installing a large patch

 

[davidwalters]

CP 150 Voice Mail Version: 31.10.37.22. I was able to get a copy of DM 5.01.026 and it loaded ok. It starts up and shows the messages waiting with the icon but it did not create a folder within Outlook nor does it have the old option that allowed me to send all messages to the main INBOX. Anyone else have this issue?

This customer was using DM 5.0 with Outlook 2010 and it was working just fine.

 

[rhobbs]

yes I am having the same issue.

 

[davidwalters]

I finally found out that Outlook has moved some folders to a different location or some thing like that and when DM installs it is still using the same setup and that is why it can not communicate with Outlook.

I heard that Avaya is finally aware of the problem but has given no date when it will be addressed. Has anyone heard any updates or any fixes around the problem?