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Outlook 2010 preview pane not clearing

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rlshoe

Technical User
Nov 13, 2000
90
US
Running outlook 2010 on POP3 reading pane to the right.
When I delete a message it deletes from the inbox but stays in the reading pane. The only way to clear it is to click a different link like drafts and then inbox Anyone else experience this and if so know of a fix?

 
From Microsoft this morning.

Hello Russ,

Thank you for taking time to reply,

I have checked with our design team and they are aware of this issue and are working on the same.

This will be prioritized and dealt with according the number of people who are facing this inconvenience. Your feedback is appreciated & it’s your feedback that helps us improve our products.



 
I had this problem, too, all the way through the beta and now with the release version - but I've solved it for me, anyway:

Recently I found that if you enable listing by conversation (message threading) in the inbox, then messages are deleted from the reading pane as expected.

Maybe it's not a common problem because most people leave conversations enabled. We know it doesn't work very well, so we disable it, but then we get the reading pane problem.

Ian
 
By god I think it is working Thanks

 
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